Everything about eCommerce Grant (PSG) – Including all the Hidden Fee

Reading Time: 3 minutes
Everything about eCommerce Grant (PSG) - Including all the Hidden Fee - Lemonade

Are you a small business owner in Singapore looking to boost your online presence and grow your eCommerce capabilities? There are numerous grants available for you. The PSG Grant, also known as the “eCommerce Grant”, is here to help you take your online business to new heights. In this comprehensive blog post, we will delve into everything you need to know about the PSG Grant – from what it includes to all those hidden fees that you should be aware of. So grab a cup of coffee and get ready for all the insider information on how this grant can transform your eCommerce game!

What is a PSG Grant (eCommerce Grant)

The PSG Grant, also known as the Productivity Solutions Grant, is a government initiative in Singapore that aims to support businesses in their digital transformation journey. Specifically tailored for small and medium-sized enterprises (SMEs), this grant provides financial assistance to help businesses adopt technology solutions and enhance their productivity.

To be eligible for the PSG Grant, your business must be registered and operating in Singapore with at least 30% local shareholding. Additionally, there are certain qualifying criteria that vary depending on the nature of your project. It’s important to carefully review these requirements before applying to ensure your business meets all necessary criteria.

What is included in the eCommerce Grant

So, what exactly is included in the eCommerce Grant? Well, it covers a wide range of areas to help businesses establish or improve their online presence. One key aspect is website development. The grant can be used to develop an e-commerce website from scratch or upgrade an existing one. This includes designing and building a user-friendly interface that showcases products effectively.

A quick breakdown of what you will get below: 

  • Customer Account/Inventory System
  • Create Unlimited products/categories
  • Add to Cart feature with Payment Gateway Integrate
  • Integrated Parcel Delivery System 
  • Loyalty Point System 
  • Discount/Promotion System 
  • Visual Report System

Furthermore, marketing services such as search engine optimization (SEO) Setup, social media marketing Integration, and email marketing Integration are part of the package too. These tools help drive traffic to the website and increase brand visibility across various digital platforms.

If you would like to know more, you can request a quotation from us. 

What is Not included in the eCommerce Grant

The eCommerce Grant provided by the PSG program in Singapore offers a valuable opportunity for businesses to enhance their online presence and boost their e-commerce capabilities. it is important to note that there are certain limitations to what is included in the grant. While it covers essential aspects like website design and development costs, it does not cover ongoing maintenance or hosting fees. Additionally, expenses related to inventory management systems or payment gateways are also not included.

Before applying for the eCommerce Grant, it is crucial for business owners to thoroughly understand what is covered and what is not. This way, they can plan their budget accordingly and avoid any unexpected expenses down the line.

Hosting and Maintenance Service

Hosting and maintenance service is not included in the PSG package and a PSG Agency should not offer this as part of their package. You risk getting your application rejected if the agency breaches the Terms and Conditions as a PSG Vendor.

For hosting, you can consider using Siteground. Siteground offers hosting for your WooCommerce website at only SGD60 for the first year.

You can easily maintain your own ecommerce website. However, if you prefer a WordPress Website Maintenance Plan, it can cost around SGD138 per month, which includes your hosting.


A domain can cost between SGD 20-150. You can purchase your domain name from Namecheap or Exabyte for a .com.sg domain.

Photography Service

Product photography service is also not included in the package. The cost of photography service can range from SGD 4,000 per day.

Content Writing 

Content or description writing is not included in the PSG package. It is recommended to consider writing your own content using AI tools such as ChatGpt or Copymatic. Both tools are free and provide good English language support.

Transaction Fee

We recommend using Hitpay for your online transactions. Depending on the payment method you choose, there will be a transaction fee for each sale you make. 

You can refer to the Hitpay website for more information on the fees. Additionally, you can utilize the calculator below to determine how much you should sell your product for in order to cover the transaction costs.

Parcel Delivery Charges

We recommend using Easy Parcel for a more convenient way to send your parcels. The cost of each parcel starts from $3, depending on the chosen operator. You can request a quick quote directly from their website.


We hope that this piece of information gives you a clearer view of the PSG Grant (eCommerce Grant). If you want to know more about the PSG, please check out our PSG page.

Related Articles